Shipping Policy

LOCAL PICKUP

Pickup is available in Stittsville, Ontario. Select the option to ‘pickup’ instead of ‘shipment’ when you place your order.  An email will be sent when your order is ready for pickup to establish a time, date and location of the pickup.

FREE LOCAL DELIVERY

If you live in Stittsville or Kanata, you can have your order delivered to your door.  Just select ‘pickup’ and then email us with any specific delivery instructions such as place in letter box, between doors, or ring bell and handover.

PROCESSING AND FEES FOR CANADIAN ORDERS

  • Your order will be processed and shipped within 48 hours using Canada Post Expedited Delivery, arriving in 2-7 business days. Canada Post is not guaranteeing delivery times during the pandemic but we are finding that orders delivered within Canadian borders are arriving in a timely manner.
  • We ship from Stittsville, Ontario, Canada.
  • You will receive a tracking number so you can receive up to date  information on the delivery status of your package.
  • The flat rate for this service in Canada is $11.99.
  • 13% HST (Harmonized Sales Tax) will be added to your order subject to Province of Ontario law. 

USA ORDERS

Shipments to the USA are shipped using Canada Post Expedited Delivery for a flat rate of $19.99.

No tax is charged to USA customers but orders may be subject to USA duty charges upon pickup.

INTERNATIONAL ORDERS

We are not processing international orders at this time as we have found delivery times can exceed two months or more.